Quickplaysport Logo

PRIVACY POLICY:

Please read all of the following information carefully.

By using quickplayport.com 'Our Site' and/or registering with us, you are agreeing to the terms of this Policy.

This Website is owned and operated by QUICK PLAY SPORT LTD. This privacy policy explains how QUICK PLAY SPORT LTD (trading as QUICKPLAY) or 'we' use any personal information we collect about you when you use this website.

QUICKPLAY is committed to protecting and respecting any personal information that you provide to us. We aim to always respect your data protection rights in compliance with the latest Data Protection Laws.

Our Data Protection Officer (DPO) is Allen Holland.

Allen can be contacted by email dpo@quickplaysport.com

What information do we collect about you?

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

We collect Device Information using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as "Order Information."

Your payment information is collected by our payment processor Stripe. We do not collect or store any order payment information ourselves.

We share your Order Information with one of our courier/shipping providers to enable delivery of your order. The couriers we use are: FedEx, DHL, UPS, Interlink and DPD.

We may also collect and process the following data about you:

  • Information that you provide to us by filling in forms on or via Our Site.
  • This includes information provided at the time of requesting products, services or information from us.
  • Information that you provide to us when you write to us (including by email).
  • Information that you provide to us when we speak to you by telephone.
  • We may make and keep a record of the information you share with us.
  • Information that you provide to us by completing surveys.
  • Details of transactions you carry out through Our Site including the fulfilment of your orders.

Why we need your data

As part of the subscription process, we will collect some personal information. We use that information for the following reasons:

  • News of upcoming product launches
  • Special offers and promotions
  • Updates about our product ranges
  • News about our brands
  • To get your feedback
  • To contact you if we need additional information
  • To check that our records are correct
  • To associate an order with you
  • To process your order

We use the Order Information that we collect generally to fulfil any orders placed through Our Site. Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We may use your contact information to advertise our service to you on third-party websites such as Facebook and Twitter. We may also contact you directly to follow up on the service and user experience we provide. We use your information collected from the website to personalise your repeat visits to our website.

If 'QUICK PLAY SPORT LTD. trading as QUICKPLAY' is ever sold to another company your contact information will be passed on to this new party.

We will take cautionary measure to ensure we do not collect any personal data from you we do not need in order to provide and oversee the above services to you.

How long will we store your data?

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

The data that we collect from you may be transferred to, and stored at, a destination inside or outside the European Economic Area (EEA). It may also be processed by staff operating inside or outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your orders, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing and/or processing. We will take such steps as we consider reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us via email or Our Site is stored on our secure servers.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once we have received your information, we will use procedures and security features to try to prevent unauthorised access.

Marketing

We would like to send you updates and information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other parties. If you no longer wish to be contacted for marketing purposes please click here. 

We don't share our email lists with anyone outside Quick Play Sport Ltd for their marketing purposes, so you can be sure that your data is safe. However, your email address will be shared with selected third parties to ensure that your order can be fulfilled.

We use Google Tag Manager to provide targeted Ads for products and services that we think may be of interest to you. We do this based on your site usage and across social media platforms.

You can opt out of this service using the links below

We use Google Analytics to collect standard internet log information and details of visitor behaviour patterns across our websites.

We do this to find out things such as the number of visitors to the various parts of the site. We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical (non-personal) data about a user's browsing actions and patterns.

This information is anonymous and is only processed in a way which does not identify anyone.

https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

What are your rights?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. 

Email: dpo@quickplaysport.com

Address: Quick Play Sport Ltd, 1 Longacre Close, Holbrook Industrial Estate, Sheffield, S20 3FR, UK.

Telephone: +44 (0) 114 247 2327

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Children's Privacy

The Website is not intended for use by children under the age of 13. We will not knowingly collect personal information from them. If we discover that a child has provided us with personal information, we will use reasonable efforts to delete this information.

If you have reason to believe we may have accidentally received personal information from a child under the age of 13, please immediately submit details to dpo@quickplaysport.com

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 16th May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: 

Email: dpo@quickplaysport.com

Address: Quick Play Sport Ltd, 1 Longacre Close, Holbrook Industrial Estate, Sheffield, S20 3FR, UK.

Telephone: +44 (0) 114 247 2327